Incapacity Benefit can be claimed online from today

Tue, 25 Jul 2023

The Isle of Man Government announced today (July 25), that an online application form for Incapacity Benefit has been launched.

This is the Governments first phase of a project that plans to transform the delivery of Social Security services. 

According to Treasury the future developments will see the launch of online applications and communication options in relation to Income Support, followed by Employed Person’s Allowance and Jobseeker’s Allowance.

Sarah Maltby MHK, Treasury Member with responsibility for Social Security, said: “Incapacity Benefit was chosen as the first online form to be developed due to the high volumes of claims and submissions received each week from a broad range of people across the community. 

“The launch of the Incapacity Benefit claim form is an exciting milestone in this important project as the team strives to make processes more efficient, accessible and convenient.”

 Maltby added that the project team is now working on the next phase, “which includes two-way secure messaging, enabling people to exchange messages with the division via a secure online channel, removing the need for letters and paper submissions”.

Those wishing to apply online need to be registered with Isle of Man Government in order to set up a Social Security account. Once registered, customers can apply for Incapacity Benefit and upload relevant documentation to services.go.im/social-security.      

For further information, email incapacitybenefits@gov.im or call 685656 (option 1). Support is also available at the public counter in Markwell House, Douglas, Monday-Friday between 9am and 1pm.

 

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