Care Quality Commission reports published

Tue, 18 Oct 2022

The Department of Health and Social Care (DHSC) has published reports by the Care Quality Commission (CQC) into its recent inspections of Dental clinics and Adult Social Care service providers.

These inspections covered Community Dental services delivered and operated by Manx Care, and services provided through contractual arrangements with independent Dental practices on the Island.

Adult Social Care services provided directly by Manx Care, and those delivered through commissioned service providers, have also been inspected.

It’s important to highlight that practices were reviewed against standards set by the CQC, shaped by policy and legislation in the UK, which may differ from local policy and legislation.

In total, 12 Dental services and 43 Adult Social Care services were inspected, with all found to be ‘caring’ services.

The inspection feedback from various Dental practices indicated that staff treated patients with dignity and respect, the service had effective leadership and a culture of continuous improvement, and staff provided preventative care and supported patients to ensure better oral health. In terms of administration, services dealt with complaints positively and efficiently, and appointment systems took account of patients’ needs.

 

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