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Limited Receptionist cover at Hailwood GP Surgery

Thu, 23 Jun 2022

As a result of staff sickness, Hailwood GP surgery in Douglas will have limited Receptionist cover today (Thursday).

This will particularly impact patients calling the surgery between 08:00 and 09:30, although it may take longer than usual for calls to be answered across the day. Patients are being asked to consider the time they try to call the surgery tomorrow, and try later in the day for routine matters. Alternatively patients can contact the surgery via email for non-urgent matters, and send repeat prescription requests via Patient Access if they have set this up.   

People requiring urgent appointments should contact the surgery as planned. Anyone in an emergency or life-threatening situation, for example suffering from chest pains, should call 999 for assistance.

Please be kind to the Receptionist team at Hailwood GP surgery – they are doing their best to accommodate all patients at the moment.


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