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Isle of Man Post Office has enhanced its redelivery service by introducing a new way for customers to collect from alternative collection sites.

 

The enhanced free redelivery and collections service came into effect from 4th December, allowing customers to log onto IOMPO’s website and choose a location from a selection of Island-wide sites to collect items from, after receiving a Notice Left card; or alternatively, will enable them to arrange a home redelivery.

 

The service also includes a next day redelivery option for carded items and a new website layout.

 

IOMPO believes the improved service will provide customers with greater flexibility and convenience when receiving parcels or collecting after a missed delivery, as well as provide room for further innovation in popular areas.

 

The organisation is reminding customers that during the busy Christmas period various branches offer extended opening times. 

 

Geoff Rickard, General Manager leading the Mails divisional strategy for the IOMPO, said: 'We are delighted to be able to offer this improved service to our customers, just in time for the busy Christmas Period.

 

'Adapting our services to the needs of our customers and offering convenient solutions is important to us and we are confident that these changes will suit our valued customers. We look forward to receiving customer feedback on the new redelivery service and plan to extend the number of alternative pick up locations next year.'

 

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