IOMPO welcomes Tynwald approval for retail network changes

Fri, 18 Oct 2019

Isle of Man Post Office says it welcomes the support and approval it received from Tynwald on Wednesday, following a debate on its strategic recommendation on its loss-making retail network.

Tynwald approved IOMPO’s recommendation for a financially and socially responsible ‘demand driven’ retail network service modernisation strategy, on the understanding that the business will commit to a set of six guiding principles to reassure its valued customers that postal services will remain in local communities.

These include ensuring IOMPO remains financially efficient, managing costs in line with revenues,ensuring 96% of Island residents live within 3 miles of a service access point for postal services, with a postal service access point in each constituency; ensuring postal service access points are accessible, with ample parking and disabled access.

IOMPO has also committed to engaging with local stakeholders before changing an existing service.

Julie Edge MHK, Chairman of IOMPO said: 'I thank my fellow Tynwald Members for their support and their acknowledgment that the business is facing a perfect storm of decreasing customer transactions, increased competition from new technologies and changing consumer habits.

'The compilation of this significant report for the Post Office has been the result of much time and effort, consulting with key stakeholders to identify ways to evolve services in the community that meet our customers’ needs in a way that is economically viable, offering value for money community postal services, while helping to sustain the future financial status of this trusted Manx business.'

 

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