Post Office seeking Tynwald approval to modernise retail services

Thu, 03 Oct 2019

The Isle of Man Post Office is seeking approval from Tynwald later this month for modernising the way postal services are delivered in the community.

They say due to changing demands of its customers and commercial partners in the digital age, they want to adapt to the changes effectively.

A report will be debated as IOMPO’s annual accounts are laid before October’s sitting of Tynwald, which show it’s been another challenging year for the business.

It comes following the commitment made in the December 2018 sitting of Tynwald that following the public consultation, IOMPO would undertake further work on the format of the delivery of retail services and come back to Tynwald with its results and recommendations no later than October 2019.

Julie Edge MHK, Chairman of IOMPO, said: 'We will be presenting our retail network modernisation strategy to Tynwald, based on a thorough analysis of the challenges and opportunities through consultation with all key stakeholders, while setting out the Board’s recommended way forward.'

Made up of 22 sub post offices which are in the main dedicated counters within retail outlets, independently operated by individuals or businesses under a commercial service contract, the retail network must modernise to remain relevant and competitive in this digital age.

In line with trends and feedback, IOMPO is exploring innovative ways to tailor postal services, responding to the demand for greater convenience, including the provision of ‘pop up’ offices, enhanced kiosks, self-administered postage and parcel drop off/pick up points.

 

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