Ambulance service achieve quality award

Tue, 17 Dec 2013

The Island’s ambulance service has achieved the ISO 9001 Quality Award following an external validation process.

For the fifth consecutive year, it has retained the internationally recognised standard - demonstrating it's employee's ability to meet patient needs.

External auditors from The British Assessment Bureau looked at all areas of activity; including patient requirements, resources, processes and procedures.

Chief ambulance officer Russell Thornhill says they try to deliver an excellent patient focussed service in all emergency and urgent care lead situations.