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New appointments facility to reduce waiting lists

Wed, 09 Jan 2013

Noble’s Hospital is introducing a centralised appointments service for patients in an effort to slash waiting lists.

The one-stop-shop for making, rescheduling and cancelling appointments will open in the main foyer next Monday.

It will also serve as a check-in for people arriving for outpatient clinics.

Currently appointment services are run separately in each department – it’s hoped that by making this change greater efficiencies can be delivered throughout the hospital.

Director of nursing Bev Critchlow says telephone calls will be dealt with centrally too:

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Media

• Bev Critchlow